Dear patient:

At Hospital Puerta de Hierro we appreciate your trust and we are pleased to provide you with the comprehensive health services that you and your family deserve.
We have a team of professionals who will do everything possible to make your stay at our facilities a memorable and comfortable experience.

We suggest you take into account the following recommendations:

Before your admission, it is important that you ask your treating physician about any indication or requirement that may be necessary during your stay with us.

You need to submit the following documentation for your admission:

Official photo identification (INE credential or passport).
Programming order.

As well as having at hand the following general information that we will request:
Mobile phone.

If you are an insured patient it is important to present:
Insurance credential.
Authorization letter (if it is scheduled surgery).

The contract for the provision of services must be signed and the necessary advance deposit made.

For your convenience, preferably come accompanied and without personal accessories.

It is important that you stay informed about the charges that may be generated in your account statement.

In our rooms we have cable service and Internet WIFI , as well as an amenity kit to make your stay with us more comfortable.
We have Room Service for your companions.

Our Patient Experience department can help you with the following procedures

Resolution of doubts during your stay

Civil registration

Religious services

Accompaniment in death services

Bilingual staff

Concierge service (taxis, parcels, hotel and restaurant reservations, etc.)

Comments and suggestions

Hospitales Puerta de Hierro offers third-level hospital services; medical care, diagnosis and treatment are the sole responsibility of your treating doctor, as well as keeping him informed of the evolution, studies and procedures that were carried out.

Life is our vocation. Thank you!