In accordance with the provisions established in the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that the personal data provided by you through requests, statements, notices, contracts and / or other means, and are printed and / or electronic, they will be protected by Centro de Cirugía Avanzada Siglo XXI, SA de CV , also commercially known as “Puerta de Hierro Hospitals”, in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility.

Of the identity and address of the person responsible for collecting the personal data:

The person in charge of the personal data that you provide is the legal entity called Centro de Cirugía Avanzada Siglo XXI, SA de CV, hereinafter “Hospitals Puerta de Hierro”, with address at Boulevard Puerta de Hierro No. 5150 1-B, Colonia Puerta de Hierro, CP 45116, in Zapopan, Jalisco.

Personal data subject to treatment:

Those obtained both personally or directly from the Holder, as well as those obtained indirectly, through public access or transfer, such as: name, signature, address, fiscal address, email, landline and / or mobile phone, age, sex, Unique Population Registry Code (CURP), Federal Taxpayers Registry (RFC), date of birth, marital status, medical expenses insurance, name of companion, intern doctor, date of admission and health-related data are included in the data that are obtained by “Hospital Puerta de Hierro” which will be treated with security. These also include images and / or sounds obtained through the video surveillance system or any other technology to identify individuals or make them identifiable for their safety and of the people who visit us.

Sensitive data subject to treatment:

Those obtained both personally or directly from the Holder, related to the present and future health status, medical history, genetic information, sexual preference, religion, racial or ethnic origin, which will be treated with security and confidentiality.

Consent will not be necessary for the processing of personal data when:

They are essential for medical care, prevention, diagnosis, the provision of health care, medical treatments or the management of health services, while the Holder is not in a position to grant consent, in the terms established by the General Health Law and other applicable legal provisions and that said data processing is carried out by a person subject to professional secrecy or equivalent obligation.

Purposes of data processing:

The purpose of collecting personal data is to contract the services offered by “Hospitales Puerta de Hierro”, among others: medical services and services related to the care and preservation of health, such as: diagnosis, treatments, laboratory, emergencies and any health service offered by “Hospitales Puerta de Hierro”; for the identification, control and monitoring of the contractual relationships originated with the purpose of contracting the hospital and health services offered by “Hospitales Puerta de Hierro”; billing and collection and; monitoring and security including use, disclosure and storage and transfer; of marketing, advertising or commercial prospecting, the latter being the only purpose not necessary for the existence, maintenance and fulfillment of the legal relationship originated as a result of the services provided by “Hospitales Puerta de Hierro”.

Options and means that the person in charge offers the owner to limit the use or disclosure of data:

The Holder of personal data has the right to express, through the procedure established to exercise ARCO rights, his refusal to have his personal data registered in the Public Registry of Consumers and in the Public Registry of Financial Users, as well as in the established lists for the dissemination of notices or promotions of “Hospitales Puerta de Hierro”.
The personal data that is provided to “Hospitales Puerta de Hierro” will be stored in printed media or electronic support, likewise, the conservation period will be for a term of 5 five years, counted from the day after they are provided to ” Puerta de Hierro Hospitals ”.
The personal data that are in the possession of “Hospitales Puerta de Hierro”, will be automatically eliminated by means of destruction of documents and elimination of electronic files, with the exception that the personal data that are part of the clinical record will be kept in accordance with the requirement and requirements established in the official Mexican standard “NOM-004-SSA3-2012 of the clinical record.”

Means to exercise ARCO rights (access, rectification, cancellation or opposition, to revoke consent to the processing of personal data:

In terms of article 28 of the Federal Law on Protection of Personal Data Held by Individuals, the Holder or his legal representative may request the person responsible at any time for access, rectification, cancellation or opposition (ARCO), and / or revocation Consent to the processing of personal data that concerns you, will be made in writing that will be submitted to the Department of Revenue and Admissions Management of “Hospital Puerta de Hierro”, which must contain the following information:
• Full name of the Owner, address and email to communicate the response to your request;
• Current official identification of the Holder or, where appropriate, a document that proves the legal representation of the holder;
• Clear and precise description of the personal data with respect to which it is sought to exercise any ARCO right;
• Any other element or document that facilitates the location of personal data

The person in charge will communicate by email to the Holder, within a maximum period of twenty days, counted from the date on which the request for access, rectification, cancellation or opposition was received, the decision adopted, so that, if it is appropriate, make it effective within the fifteen days following the date on which the response is communicated. In the case of requests for access to personal data, the delivery will proceed after accreditation of the identity of the Holder or legal representative, as appropriate.
The aforementioned terms may be extended only once for an equal period, as long as the circumstances of the case justify it.
Likewise, the Income and Admissions Management department of “Hospitales Puerta de Hierro” will be in charge of obtaining, using, disclosing or storing personal data, by any means. For which it makes the following means of communication available to you:
Telephone: (33) 3848-4034 Hours: Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 4:30 p.m. to 6:30 p.m.

Data transfer to be made:

“Hospitales Puerta de Hierro” may transfer your personal data nationally and / or internationally to third party recipients or recipients, for the fulfillment of the purposes of the data processing referred to in this privacy notice, said third parties being natural and legal persons public or private activities that carry out activities related to health science and the hospital services offered by “Hospitales Puerta de Hierro” and those with which “Hospitales Puerta de Hierro” has relationships inherent to its corporate, commercial or business purpose. Your information may be shared with Insurers, Municipal, State and Federal Administrative Authorities, judicial authorities, law enforcement bodies, as well as decentralized public bodies, Public Notaries, treating doctors and / or health researchers, external lawyers of the person responsible for the provision of contracted services, and / or where appropriate the recovery of debts. In accordance with article 37 of the Federal Law on Protection of Personal Data Held by Individuals, the only purpose that requires the consent of the owner to be transferred is marketing, advertising or commercial prospecting.

“Hospitales Puerta de Hierro” may transfer the personal data collected from the Holder to any holding company, subsidiary or affiliates under the common control of the person in charge, or to a parent company or any company of the same group of the person in charge that operates under the same internal processes and policies , whether they are in national territory or abroad for their treatment with the same purposes described in this Notice.

If the Holder does not express his opposition for his personal data to be transferred, it will be understood that he has given his consent to do so.

By virtue of the foregoing, by signing this privacy notice, the Holder irrevocably consents and authorizes Centro de Cirugía Avanzada Siglo XXI, SA de CV , so that your personal data are transferred, in the terms described above.

Modification to the privacy notice:

Centro de Cirugía Avanzada Siglo XXI, SA de CV, reserves the right to modify this privacy notice at any time, which will be made known to you through a notice on the site

Once made available to you, and if you do not express your opposition to it, it will be understood that you tacitly consent to the processing of your data.